Booking.com is a digital travel company for reservations of lodging and subsidiary booking holdings. Booking.com is a Dutch company headquartered in Amsterdam. They aim to make travel easier for everyone and try to give a better experience of your trip. It is also available in nearly 43 languages and ensures more than 28 million accommodation listings and other unique places to stay. Jay S.Walker, founder of Booking.com initially started this company only in Amsterdam and within a small time period, he made the company up and running almost all over the world. Around 26,400 employees work for the company and serve the customers 24/7.
Booking.com has unique techniques to attract customers. They run various campaigns for brand advertising on-air or in movie theatres, and even on television channels. They were the top spender in 2016 in the travel and tourism category for Google AdWords. A Chinese online travel company named Trip.com formed a partnership with Booking.com in 2012. That was the first partnership of booking.com with an overseas company. Then Booking.com started to enlarge its partners and franchisees. As a result, renowned companies like Panorama and Ural Airlines are now in partnership with Booking.com.
Although Booking.com offers cheaper rates in the reservation, they also offer price-match deals which are considered as a money-saving jackpot to the customers. Under this policy, if you find any cheaper hotel after the reservation on Booking.com, they will refund you the price that you have already paid for your reservation. However, you need to notify the fact to one of their staff of Booking.com at least 24 hours before your check-in. the staff will check the price and make sure about the refunded amount.
It feels amazing when you get all types of needs you want in one place. In this regard, Booking.com provides additional transport services to its customers. You can rent a car to drive to your desired travel places. You can also reserve a taxi to pick you up from the airport and drop you at the hotel. Nevertheless, you can book your ticket for the flight on their website. Whenever you need an all-in-one package for your travel, never forget the name of Booking.com. So, just make the reservations and let the rest of the works be done by Booking.com.
If you need any kind of help, the Booking.com support team is always there for you. If you have any questions or queries, you can contact them by dialing 1-888-850-3958. There are many other ways to reach them also. You can email them from your account or you can sign in with a reservation number and PIN code to send a message to them. If you have an emergency query about your booking, you can contact an agent through the live chat window on the website.
Every hotel or property owners have the right to select their own cancellation policy on Booking.com. So, the policy may vary with respect to the owners of the hotel management committee. You need to check the corresponding details while booking. Some properties allow you a free cancellation while others can be found non-refundable. Again, some of the hotels can offer multiple cancellation policies. So, choose wisely which one suits you the best.
You can readily find available discounts or discount codes by visiting Booking.com. Moreover, they offer great deals to account holders. So, you can easily redeem offers by creating an account on Booking.com. You can get up to 50% discounts on various occasions. Also, there is a huge chance of getting cash-backs on the family trip package of Booking.com. You can save up to 15% on booking local hotels or global stays also. They run a unique program called the Price-Match program. In this program, you can get a refund of your previous booking if you find another site with a cheaper price for the same hotel.
Booking.com provides you a wide range of accommodation choices. They offer you hotels, apartments, resorts, guest houses, vacation rentals, and so on. You can choose the best one for you to stay.
Policies for the children may vary according to different hotels. Information on children can be found on the Hotel Policies tab. Added fees for kids are not considered as a part of the reservation price. So, if you need an extra bed or crib, you need to note it under the Special Requests tab.
Booking.com does not offer additional coupon codes rather they offer various reward programs to their customers. You need to create an account to get updated and valid coupon codes or to be selected for their reward campaign.
Customers are encouraged to pay the necessary payments using a Master Card or Visa card. But there are other options too. You can use an Express card in case of not having a Visa or Master card. They also accept UnionPay Credit Card and JCB.
Yes, you must provide the credit card details while reserving. Also, you may need to be preauthorized for the validation of your Credit Card. A certain amount will be held for pre-authorization and you will get the full refund of it.
Non-refundable bookings do not let you change your date of arrival. If you need to cancel, you will be subjected to cancellation fees. The charges will be set by the owner of the property or hotel management team and you will have to pay the additional cost.