Instacart is an online grocery delivery service operating mainly in the US and Canada. Customers can order groceries and get their shopping done from a variety of retailers using the Instacart mobile app or the website. Founded in 2012 by a former Amazon.com engineer, Apoorva Mehta, the company is valued at 39 billion USD as of 2021 making it the market leader in the grocery delivery business. Instacart has a number of personal shoppers who shop and deliver your order accordingly. Place an order in advance or have it delivered to your doorsteps on the same day and save time.
Shopping for groceries can sometimes take up hours of your time. Instacart offers you an escape from the humdrum of daily grocery shopping. You will find everything from fresh groceries to lovely wine here. Pick from plenty of stores and order to your likings. Payment can be done in multiple ways. A personal shopper will get your groceries and deliver them whenever you want them. You can connect with your shopper, see their activities, and communicate with them live. You will also get an estimated delivery time after the shopper has left the store for the delivery location. Contactless delivery is also available. You can choose where the shopper shall leave your package.
Who doesn’t love discounts? Instacart provides loads of discounts to its users. You can get your first order delivered completely free of charge upon creating new accounts. They have a referral program where you can refer as many as five friends and get a $10 credit for each referral when they order for the first time. Use Instacart coupons to get discounts on your orders. Coupons are available based on stores. You can also use our Instacart promo codes to get superb deals and save big time. If you are a frequent grocery shopper and the regular delivery fees have become a nuisance to you, becoming a member of Instacart Express will help you sleep at night! You will get the delivery fees off by paying a fee monthly or annually.
The Instacart app is available for Android and iOS platforms. The app can accomplish the same tasks as the website. It allows the users to communicate with the shoppers in real-time. Customers can add new items or make changes to their orders before checkout. The app also tracks your order live. There is a unique feature called 'group shopping cart' that lets multiple customers join a combined group cart with or without having an account on Instacart. The app has very good reviews on the app stores. Download the app from Google Play or Apple Store and find out what local stores are available in your postal code.
Instacart has great customer service for the convenience of its customers. There are many programs for the customers to get a reward or discount from. They have a dedicated help center for all your problems. You can browse through their articles and topics that you can use as a guide. You will find help with placing an order, delivery, existing orders, and many more. For any further problems, you can directly contact their customer support by emails or calls and reach out to customer service agents 24/7.
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Delivery / Return PolicyInstacart also offers delivery methods at select retail locations. It is possible to tell the place of your order and choose a pick-up time available, and delivery will bring your order to the store and ship it to your door. Check out the return and delivery policy for more information.
Contact Delivery / Return PolicyInstacart also offers delivery methods at select retail locations. It is possible to tell the place of your order and choose a pick-up time available, and delivery will bring your order to the store and ship it to your door. Check out the return and delivery policy for more information.
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Instacart Frequently Asked QuestionsInstacart connects you with your local grocery stores and allows you to order items online. They assign a personal shopper who will collect your groceries from the store and deliver it to you. Their service is analogous to Uber and online Food delivery services. You can book the delivery days in advance and also choose it to be a no-contact delivery.
The same-day delivery fee of orders over $35 is priced at $3.99. The fee will vary for deliveries under $35, club store deliveries, and one-hour deliveries. You will see a delivery fee when you choose delivery options. Instacart Express members can get unlimited free deliveries when the orders are over $35 for each retailer. The delivery is not eligible for orders below $10. You can find out more about Instacart fees on their help page.
Instacart charges the regular price when you buy from their partner stores. Instacart has collaboration with 500+ favorite national and local retailers which also includes exclusive brand names. They deliver from more than 40,000 grocery stores across North America. Non-partner stores are also available to shop from. Instacart generally charges higher prices when you don’t buy from one of the partner stores.
You can use coupons on Instacart while ordering. See the available coupons by selecting a store and clicking the 'Coupons' button on the top navigation bar. Then, select the Instacart promo according to your choice and click the 'Add' button to apply the savings on your order.
You can easily report a problem or request a refund for your order. Visit the 'Help' page of Instacart and go to the very bottom. You will find a small section named 'Problem with an order?'on the left side of the page. Choose 'Report a problem', and you will see a list of all your recent orders. Select the order you want to report an issue with to get a refund.
You are encouraged to tip Instacart shopper. The tips are appreciated and they are seen as recognition of excellent service. All of your tips go to the delivery persons directly. You could tip 5% at checkout with at least $2 per store delivery.
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