Kenzella is a brand specializing in custom jewelry, offering a diverse range of personalized items such as name necklaces, letter earrings, and various types of bracelets, rings, and pendants. Their product line emphasizes individual customization, enabling customers to create unique pieces that reflect their personal style. Kenzella targets a broad audience, including influencers, and prides itself on providing high-quality, stylish jewelry options. Their offerings include distinctive styles like frosted jewelry and various chain designs, catering to varied tastes and preferences.
Returns are not applicable for personalized jewelry; only exchanges or refunds are provided under certain circumstances.
Customers have a 30-day window after delivery to request either an exchange or refund, with exchanges being the primary option in most cases.
In the event of a package being lost upon arrival at the final delivery company in your country, Kenzella will promptly resend the order at no additional cost.
However, if a package is lost during the final delivery process, customers will need to reach out to the delivery company directly, as Kenzella does not assume responsibility for such occurrences.
Yes, Kenzella often runs special promotions and discounts for first-time shoppers. These promotions may include a percentage discount on your first purchase or free shipping. Be sure to check their website or subscribe to their newsletter for the latest offers available to new customers.
Yes, Kenzella offers a loyalty program that rewards frequent shoppers. Customers can earn points with each purchase, which can then be redeemed for discounts on future orders. The more you shop, the more you save.
Kenzella specializes in a wide range of fashion and accessories, including clothing, jewelry, handbags, and footwear. They also offer unique and trendy collections that cater to various styles and preferences.