Women have always been compelled to fit into some standard sizes, let it be casual dresses or undergarments. This squeezes not only their amazing bodies but also their confidence. CUUP is trying to get women out of this old sizing system and has been making bras with measurements of real bodies and light, breathable fabrics so that you feel comfortable and confident at the same time. You can use the fit quiz or book an appointment with the Fit Therapist to know your bra size. Do forget to browse through the sale section to find bras at affordable prices.
Returns and exchanges are free in the United States for all orders of full-price bras. Bras should be returned within 30 days and swim tops and bottoms should be returned within 14 days of delivery. The returns will be accepted only if the products are unworn, unwashed, and contain the original hangtags and swim liners. You cannot return or exchange the underwear bottom, totes, gift cards, and bras purchased on sale. Your refund will be processed in the original payment method within 5 to 7 business days after you return the product. You will get free shipping in the case of exchanging a product for a new size. In the case of returning multiple orders, you need to use separate boxes and labels for each order.
CUUP offers Standard and Expedited shipping in the United States. In the case of standard shipping, the products are sent via FedEx or DHL and it is free of cost for orders worth $50 or more. For orders under $50, you will have to pay a flat shipping fee of $2.99, and it generally takes 8 to 15 business days for your order to be delivered. If you don't want to wait that long, you can go for the Expedited shipping options. In the first option, you will have to pay $8 for shipping and it will take 3 to 8 days to be delivered. The second option is Express shipping where you will pay $16 as a shipping cost and the product will reach you within 2 to 3 days. The third option is Overnight shipping which costs $28 and the order will arrive in one business day provided that you place your order before 2 p.m. EST.
If you have any inquiries about CUUP products or are in need of assistance for ordering online you can get in touch with their customer service on the Contact Us page. There is a Help button for solving all your inconveniences. Customer service agents are available Monday to Friday from 9:30 a.m. and up to 5:30 p.m. in the EST timezone. You can also email them at [email protected]. There are special Fit therapists from CUUP ready for you to provide any facilities.
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Delivery / Return PolicyWe offer customers hassle-free returns in good condition within 30 days of the date received. Learn more here
We offer free shipping on all our orders of $50 or more. For orders under $50, fixed shipping is $2.99. It typical takes up to 8-10 days. Swing by our shipping policy
Contact Delivery / Return PolicyWe offer customers hassle-free returns in good condition within 30 days of the date received. Learn more here
We offer free shipping on all our orders of $50 or more. For orders under $50, fixed shipping is $2.99. It typical takes up to 8-10 days. Swing by our shipping policy
Contact
CUUP Frequently Asked QuestionsThe CUUP team has immense experience in the intimate section working. The integrated collaboration with the manufacturing and product development partner has enabled them to solve any design and production challenge instantly. They are very careful to choose the best quality components for their bras. The bras go through a number of wear and wash tests so that they reach the expectation. That's how CUUP has always kept quality and integrity its main priority.
Compared with your other garments, underwear and bras need extra care and love for long-lasting service because they are made from softer fabric. For bras, try to wash them by hand when it is possible. if you can't, try to wash them in a mesh bag- the one you got when you first received your dollar. Make sure you air-dry your CUUP intimates. You do not need to wash your bras every time you wear them. In the case of underwear, use warm water for hand-wash or machine-wash as delicate and make sure you don't use bleach. If you dry your underwear on low heat, they will remain supportive and stretchy.
Select the promo code you want to use and copy this to your clipboard. Now head to shopcup.com, choose the products you want to buy, and add them to your shopping cart. When you are finished, click on 'View Cart' or 'Checkout'. This will lead you to the checkout page. On this page, you will find the box that says 'Discount Code' or 'Promo Code'. Paste your code in this box and your discount will be applied. Note that, some codes come with exceptions and special requirements. If your order does not meet these requirements, your promo code won't be applied and you will not get a discount.
When you place your order, you will get your tracking information via email. It may need up to five business days for you to receive the mail. If not, make sure you check the spam folder- sometimes emails get stuck there. If you have a CUUP account, log in to get your tracking number. If it's not there, you can contact the CUUP customer service team and they will look into your matter.
If you have any query about the CUUP customer service, you can choose the Help button which is on the bottom right of their website. Read through the article if they match your query or simply hot 'Get in Touch' to email them or start a live chat. You can also directly email them at [email protected]. The customer service team and Fit Therapists remain available from Monday to Friday from 9:30 a.m. to 5:30 p.m. EST.
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